Commitment to Excellence
With great people, specialized services and state-of-the-art equipment and technology, First Class Valet understands what it takes to provide our clients with the best valet parking service possible. It’s our commitment to excellence that sets us apart from the rest – and its a difference our clients appreciate right away.
Our focus on efficiency, innovation, integrity, and work ethic are apparent and ingrained within the core of our company. At First Class Valet, we have created a unique, boutique, and completely different approach to the valet experience.
Exemplary service begins with the selection and training of personnel who meet our exacting standards. Selection is based on skills, attitude, and teaching ability. Training of our staff begins with an intensive class on legal, safety, and service requirements – and is followed up with constant evaluation of service and skills.
Our approach empowers our front-line personnel to take the initiative and deal with issues on the spot. In the high-pressure atmosphere of a major event or very busy location, the test of quality is measured by the experience and diplomacy of our people.
Your customers’ first and last experience is with the valet service. As a direct reflection of your establishment, we strive to ensure that the impressions formed by your customers are consistent with the excellence you demand and they deserve.
First Class Valet is fully insured with one of the most comprehensive policies in the industry.
First Class Valet provides the following coverage:
- $10,000,000 Public & Products Liability
- $500,000 Property in Physical or Legal Control
- $100,000 Driving Risk
First Class Valet provides Valet Services, Parking Management, Traffic Control, Transportation Services, and Greeter Services throughout Australia for events large and small. No event is too large or too small.
Our attendants recognize that they are an extension of every client they represent. What’s more, our management has the experience to ask the important questions to properly set up, staff and operate valet parking services at any venue.